Terms & Conditions
Terms & Conditions
Last Updated: 02.06.25
1. Introduction
Welcome to Sensory Den! We specialize in designing and installing sensory rooms and equipment. By using our website and services, you agree to the following terms and conditions.
2. Definitions
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"Company" refers to Sensory Den.
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"Customer" refers to any individual or entity purchasing our products or services.
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"Goods" refers to sensory equipment and installations provided by Sensory Den.
3. Orders & Payments
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All orders must be placed via our website or through direct communication.
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Payments must be made in full before installation or delivery.
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Prices are subject to change without prior notice.
4. Delivery & Installation
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Delivery times are estimated and may vary due to unforeseen circumstances.
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Installation services are provided as per agreed terms.
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Customers must ensure the installation site meets safety requirements.
5. Warranty & Liability
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All equipment comes with a 6 month warranty covering manufacturing defects.
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Sensory Den is not liable for improper use or maintenance of installed equipment.
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Customers must follow provided guidelines for safe usage.
6. Returns & Refunds
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Returns are accepted within 28 days of purchase if the product is unused and in original condition.
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Refunds are processed upon inspection of returned goods.
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Custom installations are non-refundable.
7. Privacy & Data Protection
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Customer data is handled in compliance with GDPR regulations.
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We do not share personal data with third parties without consent.
8. Governing Law
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These terms are governed by Irish law, and any disputes will be resolved in Irish courts.
9. Contact Information
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For inquiries, please contact us at:
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Email: sensorydenireland@gmail.com